Report waterlogging before it floods.

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Citizen Portal · नागरिक · MCF Faridabad
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R
Rajesh Kumar
Namaste, नमस्ते 🙏

Welcome, Rajesh

Report waterlogging, drainage issues, or receive live flood alerts for Ward 5, Sector 21.

Total Complaints
12
Since account created →
Open
1
Click to view →
Resolved
10
92% resolution rate →
Avg Rating
4.6
Rate service →
My Recent Complaints
View all →
💧
Waterlogged road blocking pedestrians
UFMC-FBD-2076 · 📍 Sector 21 · 📸 3 photos · 2 min ago
In Progress
⚙️
Pump station noise at night
UFMC-FBD-2073 · 📍 Sector 15 · No photos · 1 hr ago
Resolved
🚧
Drain overflow near market
UFMC-FBD-2058 · 📍 Sector 21 · 📸 2 photos · 2 days ago
Resolved
🚨 Active Alerts
🌊
Flood Alert · Sector 21
Water 42cm rising · Team dispatched
Now
⛈️
Heavy Rain Forecast
Thursday 16 Jul · 35 mm/hr
3h
📍 My Area
Ward: 5 (Sector 21)
Zone: 2
Ward Officer: Ashish Kumar
Contact: +91 98XXX 11111
Nearest Pump: PS-01 (200m)

File a New Complaint

Submit a grievance about drainage, waterlogging, or infrastructure. MCF officers respond within 4 hours.

💡 Structured form — Category + Photo + GPS location. Text description is optional. Auto-forwarded to Ward 5 Officer.
💧
Water logging
🚧
Drain block
⚙️
Pump issue
🌊
Nala overflow
🚨
Emergency
📝
Other
📍
Current Location
Sector 21 Underpass, near NIT Faridabad
28.4089° N, 77.3178° E · Ward 5
📷
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💡 Tap tile → opens camera on mobile · file picker on desktop. Photos auto-tagged with GPS + timestamp.

My Complaints

All complaints you've filed · Track progress + provide feedback

Total
12
Open
1
Resolved
10
Rejected
1
Showing all 12 complaints
Complaint ID Category Location Filed On Priority Status Assigned To
UFMC-FBD-2076 💧 Waterlogging Sector 21 Underpass Just now Critical In Progress Sector 21 Team
UFMC-FBD-2073 ⚙️ Pump Issue Sector 15 Central 1 hr ago Medium Resolved Ravi Kumar
UFMC-FBD-2058 🚧 Drain Blockage Sector 21 Market 2 days ago High Resolved Team Beta
UFMC-FBD-2043 💧 Waterlogging Cosmos Junction 1 week ago High Resolved Sector 21 Team
UFMC-FBD-2019 🚧 Drain Blockage Sector 8 Main Road 2 weeks ago Medium Resolved Team Gamma
UFMC-FBD-1987 💧 Waterlogging Sector 12 Bus Stop 3 weeks ago High Resolved Sector 21 Team
UFMC-FBD-1954 ⚙️ Pump Issue NIT Faridabad 1 month ago High Resolved Sanjay Verma
UFMC-FBD-1902 🚧 Drain Blockage Old Faridabad 1 month ago Medium Resolved Team Beta
UFMC-FBD-1867 💧 Waterlogging Sector 31 Market 6 weeks ago Critical Resolved Sector 21 Team
UFMC-FBD-1821 ⚙️ Pump Issue Sector 15 Pump House 2 months ago Medium Resolved Ravi Kumar
UFMC-FBD-1789 🚧 Drain Blockage Ballabhgarh Road 2 months ago Low Resolved Team Gamma
UFMC-FBD-1742 🔦 Streetlight Sector 21 Lane 5 3 months ago Low Rejected N/A (Out of scope)

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Your Overall Rating
4.6
★★★★★
Based on 10 resolved complaints · Last updated Yesterday
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Your Past Feedback
Last 3 submissions
★★★★★ 5.0 1 week ago · UFMC-FBD-2043
"Sector 21 Team responded within 20 mins and drained the area beautifully. Excellent service!"
★★★★☆ 4.0 1 month ago · UFMC-FBD-1954
"Fixed the pump issue but took 2 days. Communication could be better."
★★★★★ 5.0 6 weeks ago · UFMC-FBD-1867
"Critical waterlogging in Sector 31 handled overnight. Truly impressed!"
IN PROGRESS
Waterlogged road blocking pedestrians
UFMC-FBD-2076 · Filed 2 min ago · Sector 21 Underpass, Faridabad
Complaint Details
Category: Waterlogging
Priority: Critical
Location: Sector 21 Underpass
Ward: Ward 5 (Sector 21)
Assigned: Sector 21 Team (5 members)
Officer: Sanjay Verma
Description
Waterlogging on the road blocking pedestrians. Water level ~40cm. 2 cars stuck. School kids affected as they head to school.
Activity Timeline
*
Field team dispatched
Sector 21 Team en route. ETA 15 min. Just now
A
Assigned to Sector 21 Team
Ward Engineer Sanjay Verma. 1 min ago
V
Complaint received and validated
Auto-forwarded to Ward 5. 2 min ago
Photos (2)
P1
P2
Location
28.4089 N, 77.3178 E
Sector 21 Underpass, Faridabad
Estimated Resolution
Within 2 hours
Based on Critical priority + Sector 21 Team availability

Alerts and Notifications

🚨 Auto-generated flood forecasts · Complaint updates · Ward announcements

RED ALERT 2 min ago
Waterlogging near Sector 21 Underpass
Water level 40cm. Avoid route. Team dispatched.
ORANGE 15 min ago
Heavy rain expected 45mm/hr
Rain forecast for next 2 hours. Keep drains clear.
UPDATE 1 hr ago
Complaint UFMC-FBD-2073 resolved
Pump repaired at Sector 15. Please rate the service.
WARD 5 Yesterday
Sector 21 drain cleaning drive on Sunday
MCF team + residents. 7 AM start. Volunteers welcome.

My Profile

Account details, preferences, and privacy

RS
Rajesh Sharma
rajesh.sharma@gmail.com | +91 98765-43210
Verified Citizen Ward 5 | Sector 21
Address
House 42, Lane 5
Sector 21, Faridabad
Haryana 121001
Notifications
Flood alertsOn
Complaint updatesOn
Ward announcementsOn
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